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EIA Team Blast: EIA SAFE WALK Program

Airport Security has the responsibility of providing a safe walk to any airport employee or tenant who request it.  With respect to Public Safety a request for a safe walk can also be extended to members of the general public – such as a lone passenger wishing to have a security escort to their vehicle in the parkade.

 

DETAILS

Airport employees / tenants who require a safe walk security escort can either report to the Central Security Office or call the Central Security Office at 780 890 8207.

 

PROCEDURE

Upon notification of a Safe Walk escort request – Airport Security shall:

  • WALK-IN Facilitate the Safe Walk as soon as they are able to do so – however – not keeping the requesting party waiting.
  • PHONE CALL - Ask what time the requesting party would like the safe walk for and have them meet the security escort at the Central Office.
  • SECURITY ESCORT - Will accompany the requesting party to their vehicle and will stand down once the person is safely in their vehicle.

 

PUBLIC SAFETY / SAFE WALK PROCEDURE

Even though members of the general or traveling public may not know that we have a Safe Walk / Security Escort Program in force – there may be an occasion where a Security Guard is approached and asked to provide an escort.

 

In this scenario – Airport Security personnel as a customer service initiative – shall facilitate the request as follows:

  • IF APPROACHED The Security Guard will contact the on-duty Airside Team Leader and either arrange for a security escort (safe walk) and or provide the safe walk themselves.
  • WALK-IN TO CENTRAL OFFICE Central Office Security Guard will contact the on-duty Airside Team Leader and arrange for a security escort (safe walk).

 

SUMMARY

The Safe Walk / Security Escort Program has been in force for several years. Airport Security personnel shall accommodate all requests for a safe walk escort.

 

If you have any questions or feedback please contact, Jason Sangster Manager of Airport and Corporate Security at jsangster@flyeia.com